Our first day was spent working with Mario Torres, the Technical Services Technician a the library at the Universidad ISA. Mario gave us a tour and explained the library processes and services. The library offers photocopying services on the first level and a small computer/multimedia lab just across the way. Many students use the breezeway between the two areas as a study space. Upstairs is a reading room and the library collection. The students can use one computer in the reading area to access the library catalog and databases as well as in the computer lab. The library catalog is not available through the internet.
There is a small alcove with journals and then a closed stack area. A library staff member must retrieve the material for the library user as the material is not readily available to the library user. All of the technical services work is done in Mario's office. Currently, the focus is on scanning the older theses. The plan is to make them available to the students electronically. There is wifi available for use in the library but often cannot accommodate the demand.
The library is open between the hours of 8:00 am- 10:00 pm Monday-Friday and 8:00-5:00 pm on Saturdays. The library closes during the lunch hour.